WILL MY ITEMS BE GIFT-WRAPPED?

Purchases arrive in the Angel’s Diamond signature Box. The option to gift-wrap your item would be presented to you at check out. You will also have the option of writing a gift message for each item in your order which will arrive with your gift package, enclosed in an envelope. The option to gift-wrap your item would be presented to you at check out.

WHAT IF I NEED EXTRA HELP OR ADVICE ABOUT MY ENGAGEMENT RING PURCHASE?

Our Angel’s Diamond experts are here for you. If you need any assistance in researching or making a purchase, please contact our Diamond Experts on 212-302-5301. Our hours of business are 09:30 - 05:00 Monday to Friday.

WHAT IS THE DIAMOND CERTIFICATE & LIFETIME WARRANTY?

The Diamond Certificate is awarded by_______________ to certify the authenticity and integrity of the diamonds. Unlike the documentation that may accompany stones purchased elsewhere, our Diamond Certificate is backed up by Full Lifetime Warranty.

WHAT SHOULD I CONSIDER WHEN PURCHASING DIAMONDS?

When it comes to Diamonds, the more you know, the better you chose. Click on the education to learn more about Diamonds and Jewelry from our experts.

HOW DO I CLEAN AND CARE FOR MY JEWELLERY?

Clean your jewelry regularly in an ultrasonic cleaner or by hand. As your jewelry cleaning solution, our experts recommend a mix of one part ammonia to six parts water. Gently scrub the diamond with a small soft toothbrush to loosen dirt and restore the diamond's brilliance. Do not scratch the metal setting and Always rinse after cleaning.

HOW CAN I CHECK ON AN ORDER I PLACED ON THE WEBSITE?

To check on the status of an order or verify shipment, please call 212-302-5301. Our Angel Diamond Consultant will be happy to assist you from 09:30 - 05:00 Monday to Friday.

WHO DO I CONTACT IF I HAVE ANY QUESTIONS?

When you are purchasing an item at Angel’s Diamonds you are guaranteed the same warm customer service that has always been an integral part of our client’s experience. You may contact us at 212-302-5301. A Consultant will be able to assist you from 09:30 - 05:00 Monday to Friday.

CAN I SHIP MY PACKAGE TO A DIFFERENT ADDRESS THAN MINE?

Due to the credit card companies’ restrictions and billing process, the package must be sent only to the credit card billing address.

WHAT ARE THE PHONE HOURS?

Our experts will be happy to accept your calls from Mon-Fri, 9:30-5:00.

WILL I BE CHARGED SALES TAX?

Every purchase in Angel’s Diamond is Tax free, unless it is purchased in the state of NY.

HOW CAN I RETURN OR EXCHANGE MY MERCHANDISE?

Our return policy was built to make you feel as confident and satisfied as possible. Click here for information regarding our return policy.

CAN I CANCEL OR CHANGE MY ORDER?

Absolutely! we are more than a business. Angel’s Diamond is a family company and your satisfaction is our goal. If you wish to cancel or change your order, all you have to do is to contact us before the shipping process has began.

WHAT ARE THE DELIVERY TIMES AND RATES?

The best part of our job, at Angel's Diamond is the moment you open our box and your new handmade jewel is revealed. That is why our delivery is conducted in the quickest method possible. Click on shipping policy for more information regarding our shipping policy.